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India's High-Tech Workers Resist Unions!

Money can be a powerful lure in India, where per capita income hovers around $500 a year and most people make much less toiling in dusty fields or on steaming city streets. Call center rookies, in contrast, make about $2,400 a year ? about twice the pay of first-year teachers, accountants or lawyers ? and work in air-conditioned offices, many of which have health clubs and well-stocked cafeterias. With experience, the salaries multiply. The easy money is on display every Friday evening in Bangalore, the industry's center, where young workers unwind after a week of work in the posh clubs and restaurants that have grown with the outsourcing business. As for complaints about working conditions, Ruchinder Singh, who works in the southern city of Hyderabad for GE Capital International, said he could take them straight to his company's chief executive. "When my CEO will listen to what I have to say, then why do I need a union?" asked Singh, who helps customers around the world use specialized software programs. Dow

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