Zell Takes The Wheel At Tribune!Reduce costs immediately. All the talk about growing revenue instead of attacking overhead is hard to swallow given the heavily leveraged structure of the buyout. Expect buyouts and layoffs. Also likely: shrinking the circulation footprint of some newspapers to save on newsprint and delivery costs and outsourcing more business functions.
Tribune newspapers already outsource circulation customer service calls to a call center in the Philippines operated by APAC Customer Service of Deerfield, Ill. Other U.S. print publications have begun farming out advertising production and basic word-processing tasks to contractors in India (See: "Dateline: Bangalore"). Download complete story in PDF format.