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4/18/04- AT$T Wireless Self-Destructs!

"By January, AT$T Wireless was in the advanced stages of plans to move overseas more than 3,000 positions in its computer operations and customer service, according to the Wall Street Journal." (It backed off from the plan only after agreeing to be purchased by Cingular.) Some employees became part of AT$T Wireless's "buddy program," in which consultants from Indian outsourcing companies Tata Consultancy Services and Wipro were assigned to AT$T Wireless employees to learn their jobs. Download complete story from CIO magazine in PDF format. You may also download the complete " AT$T Wireless Knowledge Transfer Plan" from Tata Consultancy, which was posted on this website on 10/10/03 and is now posted directly below this story.
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